Shipping policy

Shipping Policy

Thank you for shopping with us! We’re committed to delivering your order safely and on time. Please read the details below regarding our shipping process:

Order Processing

  • All orders are processed within 1 – 3 business days after payment confirmation.
  • Orders placed on weekends or holidays will be processed on the next working day.

Shipping Methods & Delivery Time

  • We currently ship nationwide across the UK, and are working to expand internationally.
  • Our primary delivery partner is Royal Mail, known for secure and timely delivery.
  • In the rare case that Royal Mail services are unavailable or face disruptions, we will use Evri as an alternative to ensure your order reaches you without delay.
  • Estimated delivery time: 2 – 5 business days, depending on your location.
  • Delivery delays may occasionally occur due to high demand or courier delays.

Shipping Charges

  • Shipping charges will be calculated and displayed at checkout.
  • Free shipping may be available on selected products or promotional offers.

Tracking Your Order

  • Once your order has been shipped, you will receive a confirmation email with a tracking number.
  • You can use this number to track your delivery status through the courier’s website.

Incorrect Address / Delivery Issues

  • Please ensure your shipping address is accurate at the time of checkout.
  • We are not responsible for delays or losses due to incorrect addresses or missed deliveries.

Questions or Concerns?

If you have any questions regarding your order or shipping status, feel free to reach out to us via mail: info@belethbilash.co.uk